Legal

Terms of Service

Last updated: September 15, 2026

1. Acceptance of these terms

These terms govern your use of Cortox, a software service operated by Cortox LTD, 71-75 Shelton Street, Covent Garden, London, UK WC2H 9JQ ("Cortox", "we"). By creating an account or using Cortox, you agree to these terms.

2. The service

Cortox is an AI-assisted customer management application that helps you organize customers, products, proposals, tasks and related business activity, and lets you or your team interact with an AI assistant to work with that data faster.

3. Your account

You're responsible for keeping your account credentials confidential and for all activity that happens under your account, including actions taken by team members you invite. Tell us right away if you suspect unauthorized access.

4. Subscriptions and billing

Paid plans are billed on a recurring basis and processed by Stripe. By subscribing, you authorize us to charge your payment method for the applicable plan until you cancel. You can cancel at any time from within Cortox; cancellation takes effect at the end of the current billing period, and fees already paid are non-refundable except where required by law.

5. Acceptable use

You agree not to:

  • Use Cortox for any unlawful purpose, or to store or send content you don't have the right to;
  • Attempt to disrupt, reverse-engineer, or gain unauthorized access to Cortox or its infrastructure;
  • Use the AI assistant to generate content intended to deceive, defraud or harm others; or
  • Resell or provide Cortox to third parties without our written consent.

6. AI features

Cortox's AI assistant can summarize information, draft content (including proposals), and suggest actions. AI output can be incomplete or inaccurate. You're responsible for reviewing anything the assistant drafts — especially content sent to your customers — before relying on or sending it.

7. Your data

You retain ownership of the business data you put into Cortox. You're responsible for having the right to use and store that data. We only use it to provide the service to you, as described in our Privacy Policy.

8. Intellectual property

Cortox, including its software, design and branding, is owned by Cortox LTD. These terms don't grant you any rights to our intellectual property beyond what's needed to use the service as intended.

9. Termination

You may stop using Cortox and delete your account at any time. We may suspend or terminate accounts that violate these terms, misuse the service, or fail to pay applicable fees.

10. Disclaimer and limitation of liability

Cortox is provided "as is", without warranties of any kind. To the fullest extent permitted by law, Cortox LTD is not liable for indirect, incidental or consequential damages arising from your use of the service, and our total liability for any claim is limited to the amount you paid us in the twelve months before the claim arose.

11. Changes to these terms

We may update these terms as Cortox evolves. If we make material changes, we'll let active subscribers know. Continuing to use Cortox after an update means you accept the revised terms.

12. Governing law

These terms are governed by the laws of England and Wales.

13. Contact

Questions about these terms can be sent to support@cortox.ai or to Cortox LTD, 71-75 Shelton Street, Covent Garden, London, UK WC2H 9JQ.